Travel Information

Travellers from many countries — including the UK, USA, Canada, Australia, New Zealand and Japan — can enter Switzerland without a visa for up to 90 days in any 180-day period. Your passport should be valid for at least three months beyond the date you plan to leave the Schengen Area.

Everyone else needs a Schengen visa, which must be applied for at the Swiss embassy or consulate in your country of residence — allow several weeks. A new European travel authorisation (ETIAS) is being phased in for visa-exempt visitors, so check the official Swiss and EU portals for the current requirements before you book.

Border checks are rare but possible: carry your passport whenever you travel between Switzerland and its neighbours, including on cross-border trains.

June to September is the classic season: mountain railways and cable cars all run, hiking trails are clear, and the lakes are warm enough to swim. It is also the busiest and priciest window, so book hotels and scenic trains early.

December to March is winter sport season, with the panoramic trains at their most photogenic under snow. April to May and October are the quiet shoulder months — lower prices and fewer crowds, but some mountain lifts and hotels close for maintenance between seasons.

Switzerland's weather changes quickly and dramatically with altitude — expect roughly 6 °C cooler for every 1,000 m you climb. A warm morning by Lake Lucerne can be near freezing at the top of a mountain railway on the same day.

Pack layers, a waterproof jacket and comfortable shoes with grip. Sun protection matters at altitude even in cool weather, and sunglasses are essential above the snow line. Bring a swimsuit in summer — the lakes and hotel spas are worth it.

Switzerland uses the Swiss franc (CHF), not the euro. Card and contactless payments are accepted nearly everywhere, including on trains and at most mountain restaurants, but carry a small amount of cash for alpine huts, farm shops and rural cable cars.

Some shops accept euros, but they give change in francs at their own rate — paying in francs is almost always cheaper. ATMs are widespread and reliable.

Tipping is not expected: service is included by law. Rounding up a restaurant bill or taxi fare is a normal way to say thank you. Visitors resident outside Switzerland can reclaim VAT on purchases above CHF 300 per shop per day — ask the retailer for the export form at the time of purchase.

Trains, postbuses and lake boats connect almost every village in the country, and the timetable is built so services meet each other — main lines usually run every 30 to 60 minutes. You rarely need a car.

A Swiss Travel Pass covers unlimited travel on trains, buses and boats, free entry to more than 500 museums, and discounts on most mountain excursions. If you are only making a few journeys, point-to-point tickets or a half-fare card may work out cheaper — we are happy to advise on which fits your itinerary.

Seat reservations are compulsory on the panoramic trains such as the Glacier Express and Bernina Express, and are worth booking well ahead in summer. Luggage can be sent ahead from station to station so you travel with just a day bag.

Switzerland has four national languages: German (spoken in the centre, north and east), French (west), Italian (south, in Ticino) and Romansh (a small area of Graubünden). Signage, menus and announcements follow the language of the region you are in.

English is widely spoken in hotels, restaurants, stations and on our tours, so there is no language barrier for travellers. A greeting in the local language — grüezi, bonjour or buongiorno — is always appreciated.

Switzerland has one of the lowest crime rates in Europe and excellent medical care. No vaccinations are required for entry, and tap water is safe to drink everywhere, including from most village fountains.

The general emergency number is 112. You can also dial 117 for police, 144 for an ambulance and 1414 for REGA mountain air rescue. Healthcare is not free for visitors, so travel insurance that covers medical treatment and mountain rescue is strongly recommended.

In the mountains, check trail and weather conditions before setting out, stay on marked paths, and turn back early if the weather closes in.

Power is 230 V / 50 Hz and sockets are Swiss Type J, which also accept the standard European two-pin Type C plug. Travellers from the UK, USA and elsewhere need an adapter.

Switzerland is not part of the EU, so 'roam like at home' does not apply to EU SIM cards — check your operator's rates or use a local eSIM to avoid surprises. Mobile coverage is excellent, even on most mountain passes, and free Wi-Fi is available at stations, on many trains and in nearly all hotels.

Swiss culture values courtesy, punctuality and consideration for others. Arriving on time for tours, restaurant reservations and transport connections is expected, particularly because public transport operates with remarkable precision.

A simple greeting before asking a question is appreciated. Depending on the region, locals may greet you with grüezi (German-speaking Switzerland), bonjour (French-speaking Switzerland) or buongiorno (Italian-speaking Switzerland).

Keep noise levels low on public transport and in residential areas, especially during the evening. Switzerland is known for its clean, orderly environment, and visitors are expected to help maintain it.

Many visitors underestimate the effects of altitude, weather changes and strong mountain sunshine. Even on warm summer days, temperatures at mountain summits can be dramatically cooler than in nearby towns.

If visiting Jungfraujoch, Mount Titlis, Gornergrat, Schilthorn, Glacier 3000 or similar alpine destinations:

• Dress in layers.
• Carry a waterproof jacket.
• Wear comfortable footwear with good grip.
• Bring sunglasses and sunscreen.
• Stay hydrated throughout the day.

If you feel unwell at high altitude, rest, drink water and descend if symptoms persist.

The Glacier Express, Bernina Express, GoldenPass Express and other panoramic routes often sell out during peak travel periods.

For the best experience:

• Reserve seats well in advance.
• Travel with a camera fully charged.
• Sit on the side recommended for your route where possible.
• Arrive at the station early.
• Travel light if changing trains frequently.

Many scenic routes pass through tunnels, mountain passes, lakeside villages and UNESCO-listed landscapes.

Popular local specialities include:

• Cheese fondue
• Raclette
• Rösti
• Zürcher Geschnetzeltes
• Swiss chocolate
• Alpine cheeses

In tourist areas, restaurants often serve international cuisine alongside traditional Swiss dishes.

Lunch is commonly served from midday, while dinner service may begin earlier than visitors from some countries expect. Reservations are recommended for popular restaurants, particularly in ski resorts and major cities.

Popular purchases include:

• Swiss watches
• Chocolate
• Cheese
• Victorinox Swiss Army products
• Handmade crafts
• Luxury goods

Many shops close earlier than visitors may expect, especially outside major cities. Sunday trading remains limited in many areas, although airports, railway stations and some tourist destinations generally have extended opening hours.

Public transport is reliable, clean and easy to use with children. Many mountain resorts, lakeside towns and attractions offer dedicated family facilities.

Families often enjoy:

• Scenic train journeys
• Boat cruises
• Alpine playgrounds
• Mountain excursions
• Wildlife parks
• Chocolate experiences

Children should be supervised carefully near lakes, mountain viewpoints and cable car stations.

Many railway stations, major attractions, hotels and public transport services offer accessibility facilities, including step-free access and assistance services.

Travellers requiring:

• Wheelchair access
• Mobility assistance
• Accessible accommodation
• Additional support services

should arrange requirements in advance whenever possible.

The country's lakes, mountains and alpine meadows are among its greatest treasures. Visitors are encouraged to travel responsibly by:

• Staying on marked hiking trails.
• Taking litter away with them.
• Respecting wildlife.
• Supporting local businesses.
• Using reusable water bottles.
• Choosing public transport whenever possible.

Switzerland's reputation for cleanliness depends on everyone doing their part.

Before joining your tour:

• Arrive 10–15 minutes before departure.
• Bring any required booking confirmations.
• Carry valid identification.
• Check the weather forecast.
• Wear comfortable walking shoes.
• Bring a fully charged phone.
• Carry water and any personal medication.
• Bring a light jacket even during summer mountain excursions.

For mountain tours, temperatures at higher elevations are often significantly cooler than in nearby cities.

Cable cars, mountain railways, boat services and outdoor activities may be adjusted or temporarily suspended due to weather, maintenance work or safety requirements.

If this happens:

• Follow instructions from local staff.
• Check official transport updates.
• Allow flexibility in your itinerary.
• Keep travel insurance details accessible.

Safety considerations always take priority over schedules.

Switzerland offers everything from luxury city hotels and lakeside resorts to mountain lodges, guesthouses and self-catering apartments.

During summer and winter peak seasons, accommodation in destinations such as Zermatt, Interlaken, Grindelwald, St Moritz and Lucerne often sells out well in advance. Booking early usually provides the best choice and value.

When choosing where to stay, consider proximity to railway stations, mountain transport connections and your planned excursions.

Switzerland is widely regarded as one of the safest countries in Europe and is popular with solo travellers, families and groups.

Helpful precautions include:

• Sharing your itinerary with family or friends.
• Keeping emergency contacts accessible.
• Using licensed transport providers.
• Remaining aware of personal belongings in busy tourist areas.

Families travelling with children should allow extra time when changing trains and visiting mountain attractions.

Serious crime is uncommon in Switzerland, but opportunistic theft can occur in busy transport hubs and tourist areas.

Take extra care in:

• Major railway stations.
• Airport terminals.
• Popular sightseeing locations.
• Crowded city centres.

Keep valuables secure and avoid leaving bags unattended.

Switzerland's mountain landscapes are among the country's greatest attractions, but alpine conditions require preparation.

Before setting out:

• Check weather forecasts.
• Stay on marked trails.
• Carry sufficient water.
• Wear suitable footwear.
• Tell someone your planned route.

Mountain weather can change rapidly, even during summer.

Visitors from outside Switzerland may be eligible to claim back Swiss VAT on qualifying purchases when leaving the country.

Remember to:

• Keep original receipts.
• Request export documentation when purchasing.
• Allow sufficient time for customs procedures before departure.

Switzerland is particularly known for watches, chocolates, luxury goods and artisan products.

Photography is encouraged throughout Switzerland's spectacular landscapes, but visitors should always respect local regulations and privacy.

Before flying a drone:

• Check local restrictions.
• Avoid protected areas.
• Stay clear of airports and heliports.
• Follow all safety regulations.

When exploring natural areas, remain on marked paths and avoid disturbing wildlife.

For the best experience:

• Arrive 10–15 minutes before departure.
• Carry valid identification.
• Bring your booking confirmation.
• Dress appropriately for weather conditions.
• Carry water and personal medication.
• Bring a charged phone or camera.

Mountain excursions are often significantly cooler than nearby towns and cities, even during summer.

If something unexpected happens during your trip:

Step 1: Stay calm

Assess the situation and move to a safe location if necessary.

Step 2: Contact emergency services

• 112 – General emergency
• 117 – Police
• 144 – Medical emergency
• 1414 – REGA mountain rescue

Step 3: Contact your accommodation

Hotel staff and hosts can often provide immediate assistance and translation support.

Step 4: Contact your travel insurer

Report incidents as soon as possible and keep all relevant documentation.

Step 5: Contact your embassy or consulate

Particularly important in the case of lost passports or travel documents.

Some mountain railways, cable cars, hotels and restaurants close temporarily between seasons for maintenance.

This is most common during:

• April to May
• October to November

Before travelling:

• Check attraction operating dates.
• Confirm mountain transport schedules.
• Verify opening periods for mountain restaurants and hotels.
• Allow flexibility in your itinerary

Recommended items include:

• Warm layers
• Waterproof jacket
• Sunglasses
• Sunscreen
• Comfortable walking shoes
• Portable charger
• Reusable water bottle

Conditions can change quickly at higher elevations, so it is always best to prepare for cooler temperatures.