1. Bookings
- All bookings are subject to availability and confirmation.
- A booking is confirmed once payment and confirmation requirements have been completed.
- Customers are responsible for providing accurate booking information.
2. Prices & Payments
- All prices are displayed in the applicable currency.
- Prices may include applicable taxes unless otherwise stated.
- Payment must be completed according to the booking terms provided at checkout.
3. Cancellations & Refunds
- Cancellation policies may vary depending on the tour or service booked.
- Refund eligibility will be based on the cancellation terms applicable to your booking.
- Any administration fees, where applicable, may be deducted from eligible refunds.
4. Tour Participation
- Guests must arrive at the designated meeting point before the scheduled departure time.
- Tours may depart without late arrivals.
- Participants should follow all instructions provided by guides and tour operators throughout the experience.
5. Changes & Availability
- Tours are subject to availability.
- Tours of Switzerland reserves the right to modify or cancel tours due to operational requirements, weather conditions, safety concerns, or circumstances beyond reasonable control.
- Where possible, suitable alternatives will be offered.
6. Client Responsibilities
Guests are responsible for:
- Providing accurate booking information.
- Ensuring valid travel documents where required.
- Arriving on time for departures.
- Following all safety instructions during the tour.
7. Liability
Tours of Switzerland works with trusted suppliers and partners to deliver travel experiences. While every effort is made to provide the highest level of service, we are not responsible for delays, disruptions, weather conditions, transportation issues, or events beyond our reasonable control.
8. Privacy
Personal information is collected and processed in accordance with our Privacy Policy and is used only for providing our services, customer support, and improving the user experience.
9. Changes to These Terms
Tours of Switzerland may update these Terms & Conditions from time to time. Any updates become effective once published on this website.
10. Contact
If you have any questions regarding these Terms & Conditions, please contact Tours of Switzerland using the contact information available on our website.